Version: 2026-08-30 (WebLegal, 30 August 2026).
Provider: AtlyTech s.r.o., IČO 29944627, DIČ CZ29944627, registered office Dandova 2619/13, Horní Počernice, 193 00 Praha 9, registered at Městský soud v Praze, oddíl C, vložka 454920.
Last updated: 30 August 2026.
Terms of Use
Last updated: 30 August 2026
1. PREAMBLE AND DEFINITIONS
1.1 Introduction
These Terms of Use (hereinafter referred to as "ToU") govern the use of the website and of the services provided by AtlyTech s.r.o. (hereinafter referred to as "AtlyTech"), accessible at https://atly.work. This document was generated on 30 August 2026 and constitutes a legal agreement between AtlyTech and the user of the site (hereinafter referred to as "User").
1.2 Definitions
For the understanding of these ToU, the following terms are defined as follows:
- Site: means the website accessible at https://atly.work as well as all associated pages.
- User: any natural or legal person accessing the Site and using the services offered by AtlyTech.
- Services: means all functionalities and services offered by AtlyTech via the Site, in particular the programmable communications platform for businesses.
- User Account: personal space created by the User on the Site, allowing access to the Services after registration and email verification.
- Controller (personal data): AtlyTech, as the entity responsible for the collection and processing of Users' personal data in accordance with the associated privacy policy.
- Terms of Use or ToU: this document, which governs the terms of use of the Site and the Services.
1.3 Purpose of the ToU
These ToU are intended to define the conditions of access to and use of the Site and the Services by the User. By accessing the Site and using the Services, the User accepts these ToU without reservation. If the User does not accept these terms, the User is invited not to use the Site and the Services.
1.4 Acceptance of the ToU
Use of the Site and the Services is subject to the User's full and complete acceptance of these ToU. This acceptance is evidenced by clicking the checkbox provided for that purpose when creating the User Account. AtlyTech reserves the right to modify the ToU at any time. Amendments will be notified to Users by any appropriate means. Continued use of the Site after notification of the amendments constitutes acceptance of the new ToU.
1.5 Minimum required age
Use of the Site and the Services is reserved for persons aged at least 16 years. By accessing the Site, the User represents and warrants that the User is at least 16 years old. AtlyTech reserves the right to request proof of age at any time to verify compliance with this condition.
1.6 Contact
For any question relating to these ToU, the User may contact AtlyTech at the following email address: admin@atly.work or by telephone at +420 736 354 123.
2. PURPOSE OF THE TERMS OF USE
These Terms of Use (hereinafter referred to as "ToU") are intended to define the terms and conditions under which AtlyTech s.r.o. (hereinafter referred to as "AtlyTech") makes available to its users (hereinafter referred to as "Users") the Atly service, accessible via the website https://atly.work (hereinafter referred to as the "Site"), as well as the rights and obligations of the parties in that context.
Atly is a software as a service (SaaS) service intended for businesses and professionals of the European Union, and not for consumers for private household use. The service makes it possible to connect a company's communication channels, such as emails, calendars, and, where applicable, configured professional telephone numbers, in order to transform incoming communications into tasks that the User can review and approve via the web application.
Access to the service is conditioned on the creation of a user account and verification of the email address. Use of the service's functionalities implies acceptance of these ToU and may require subscriptions, usage limits and complementary plans described on the Site.
These ToU are intended to ensure compliant and secure use of the service, by specifying in particular the rules of conduct to be observed by Users, the conditions of access to and management of accounts, as well as the respective responsibilities of AtlyTech and of Users.
By accessing the Site and using the Atly service, the User acknowledges having read these ToU and undertakes to comply with them. AtlyTech reserves the right to modify these ToU at any time, the modifications being applicable as soon as they are posted on the Site. Users are therefore recommended to consult the ToU regularly in order to remain informed of any modifications.
3. LEGAL INFORMATION ON THE SITE PUBLISHER
3.1 Company information
The Atly website accessible at https://atly.work is published by the company AtlyTech s.r.o., a limited liability company registered under number 29944627. The company's registered office is located at Dandova 2619/13, Horní Počernice, 193 00 Praha 9.
3.2 Contact details
For any question or request for information, you may contact AtlyTech s.r.o. by the following means:
- Email address: admin@atly.work
- Telephone number: +420 736 354 123
3.3 Site hosting
The site is hosted by Google Cloud Platform, whose registered office is located at 70 Sir John Rogerson's Quay, Dublin 2, D02 R296, Ireland. For any question relating to hosting, please contact the hosting provider directly.
3.4 Publication director
The publication director of the site is Jan Rieger. He is responsible for supervising the content published on the site and for compliance with applicable regulations.
This information is provided in accordance with legal obligations regarding transparency and identification of the website publisher.
4. ACCESS TO AND USE OF THE SITE
4.1 Access conditions
Access to the site atly.work is reserved for users aged at least 16 years. By accessing the site, you confirm that you meet this age condition. Access to the site and its services is conditioned on the creation of a user account, followed by verification of your email address. Use of the site's functionalities implies acceptance of these Terms of Use.
4.2 Use of the Services
AtlyTech s.r.o. offers a cloud software service intended for businesses and professionals of the European Union. This service is not intended for consumers for private or household use. The service makes it possible to connect a company's communication channels (including email, calendar and, where applicable, a company telephone number) and to transform incoming communications into tasks that the customer can review and approve via the web application.
4.3 Use restrictions
Users undertake not to use the site for illegal or unauthorised activities. It is prohibited to attempt to access systems or networks in an unauthorised manner, to disrupt the operation of the site, or to attempt to circumvent the security measures in place.
4.4 Usage limits
Use of the services may be subject to subscriptions, usage limits and additional plans described on the site. AtlyTech is not a telecommunications reseller and does not sell SIM cards. Users must comply with the usage limits defined in their subscription.
4.5 Account security
Users are responsible for the security of their account and must choose a password that complies with the security policy: a minimum of 10 characters, including at least one letter and one digit. Common or easily guessable passwords are rejected. Passwords are stored as argon2id hashes and are never kept in clear text.
4.6 Suspension and termination
AtlyTech reserves the right to suspend or terminate access to a user account in the event of a breach of these Terms of Use or of any suspicious activity. In the event of termination, the user will be informed by email at the address provided at registration.
4.7 Accessibility
The site complies with WCAG_AA accessibility standards. For any accessibility question or issue, users may contact AtlyTech at info@atly.work.
5. REGISTRATION AND ACCOUNT MANAGEMENT
5.1 Account creation
To access the services offered by AtlyTech s.r.o. via the site https://atly.work, users must create an account. Registration is reserved for businesses and professionals of the European Union, and not for consumers for private household use. The minimum age required to create an account is 16 years. The user must provide a valid email address and proceed to verify it in order to complete registration.
5.2 Password policy
When creating an account, the user must choose a password that complies with our security policy. The password must be between 10 and 256 characters, include at least one letter and one digit, and must not be easily guessable. Passwords are stored as argon2id hashes and are never kept in clear text.
5.3 Account management
Users may manage their account information via the site interface. This includes updating personal information and changing the password. Users are responsible for the confidentiality of their login credentials and must immediately inform AtlyTech s.r.o. of any unauthorised use of their account.
5.4 Account deletion
The company account holder may export the company's data and wipe operational data via the Settings → Privacy section. Export requires double confirmation, while wipe requires entry of the company name. Wipe deletes the company's operational data, including stored attachments, but does not automatically close the legal account. To close the account completely, the holder must send an email to info@atly.work. After closure, personal data are deleted or returned within a reasonable time, except for records that we must retain by legal obligation or for security or dispute reasons.
6. INTELLECTUAL PROPERTY
6.1 Intellectual property rights
All elements present on the AtlyTech website (https://atly.work), including, but not limited to, texts, images, graphics, logos, icons, sounds, software and other content, are protected by intellectual property laws and are the exclusive property of AtlyTech s.r.o. or of its partners. Any reproduction, representation, modification, publication, transmission or distortion, in whole or in part, of the site or of its content, by any process whatsoever, and on any medium whatsoever, is prohibited without the prior written authorisation of AtlyTech s.r.o..
6.2 Licence of use
AtlyTech s.r.o. grants the user a limited, non-exclusive and non-transferable licence to access and use the site and its services for the user's internal professional needs, in accordance with these Terms of Use. This licence does not grant the user any ownership right over the elements of the site.
6.3 Trademarks and logos
The trademarks, logos and other distinctive signs displayed on the site are the property of AtlyTech s.r.o. or of its partners. Any use, reproduction, dissemination or representation of these signs without the express authorisation of AtlyTech s.r.o. is prohibited and constitutes infringement sanctioned by the Code de la propriété intellectuelle.
6.4 Software
The software made available by AtlyTech s.r.o. in the context of its services is protected by copyright. The user undertakes not to modify, adapt, translate, decompile, disassemble or create derivative works based on this software, except within the limits authorised by law.
6.5 Third-party content
The site may contain content provided by third parties or links to other websites. AtlyTech s.r.o. claims no ownership right over such third-party content and disclaims any liability as to its accuracy, legality or relevance. The user is invited to respect the intellectual property rights of those third parties.
6.6 Reporting of infringements
If you believe that your work has been copied in a way that constitutes copyright infringement, or if your intellectual property rights have otherwise been infringed, please contact AtlyTech s.r.o. at the following address: admin@atly.work.
7. USER-GENERATED CONTENT
7.1 Definition of User Content
In the context of these Terms of Use, user-generated content means any information, data, text, software, music, sound, photograph, graphic, video, message or other material that users may submit, publish or display on the Atly site.
7.2 No publication of User Content
It is important to note that, in accordance with the specifications provided, users of the Atly service do not publish user content on the platform. Consequently, the provisions relating to moderation, intellectual property and liability concerning user content do not apply in the context of the use of this service.
7.3 User liability
Although the Atly service does not allow the publication of user content, users are required to comply with all applicable laws and not to use the service to transmit information that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
7.4 Respect of third-party rights
Users must ensure that any data or information they submit or process via the Atly service respects the intellectual property rights and privacy rights of third parties. AtlyTech s.r.o. reserves the right to suspend or terminate access to its services in the event of a violation of these rights.
7.5 Disclaimer of liability
AtlyTech s.r.o. disclaims any liability as to the content or data processed by users via the Atly service. Users acknowledge that they are solely responsible for the legal compliance of the data they process and for the consequences of their use.
7.6 Reporting of abuse
If a user or a third party considers that content processed via the Atly service infringes their rights or is contrary to the law, they are invited to contact AtlyTech s.r.o. at the following email address: info@atly.work. AtlyTech s.r.o. undertakes to examine any complaint and to take appropriate measures as soon as possible.
8. LIABILITY AND WARRANTIES
8.1 User's responsibilities
The user undertakes to use AtlyTech's site and services in accordance with these Terms of Use and with applicable laws. The user is responsible for the accuracy of the information provided at registration and for the updating of the user's account. The user must also ensure the confidentiality of the user's login credentials and immediately inform AtlyTech of any unauthorised use of the user's account.
8.2 AtlyTech's responsibilities
AtlyTech undertakes to provide its services with diligence and in accordance with applicable professional standards. However, AtlyTech does not warrant that the site or the services will be free from errors, viruses or other harmful components. AtlyTech shall not be held liable for service interruptions, data losses or indirect damages resulting from the use of the site or the services.
8.3 Limitation of warranty
The services are provided "as is" and "as available". AtlyTech disclaims any express or implied warranty, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement. AtlyTech does not warrant that the services will meet the user's specific needs or that their use will be uninterrupted or error-free.
8.4 Disclaimer of liability
To the extent permitted by law, AtlyTech will not be liable for direct, indirect, incidental, special, consequential or punitive damages, including, but not limited to, loss of profits, data, use, goodwill or other intangible losses resulting from the use of or inability to use the services.
8.5 Force majeure
AtlyTech shall not be held liable for any failure or delay in the performance of its obligations resulting from events beyond its reasonable control, including, but not limited to, natural disasters, acts of war, riots, terrorist acts, strikes, communication or electricity failures, or governmental actions.
8.6 Indemnification
The user agrees to indemnify and hold harmless AtlyTech, its officers, employees, partners and affiliates, against any claim or demand, including reasonable attorneys' fees, arising from third parties by reason of or arising out of the use of the site or the services, the violation of these Terms of Use, or the violation of any right of a third party.
9. PERSONAL DATA PROTECTION
9.1 Controller (personal data)
AtlyTech s.r.o., whose registered office is located at Dandova 2619/13, Horní Počernice, 193 00 Praha 9, is the controller (personal data) of the data collected on the site https://atly.work. For any question relating to data protection, you may contact our data protection officer at the following address: admin@atly.work.
9.2 Data collected
We collect and process the following personal data:
- Identification information: last name, first name, email address, telephone number.
- Login information: IP address, login identifiers.
- Usage data: interactions with our platform, user preferences.
9.3 Purposes of processing
Personal data are collected for the following purposes:
- Provide and manage access to our SaaS services.
- Improve our services and personalise the user experience.
- Ensure the security of our platform and prevent fraud.
- Comply with our legal and regulatory obligations.
9.4 Legal basis for processing
The processing of your personal data is based on the following legal bases:
- Performance of a contract: to provide the requested services.
- Legitimate interest: to improve our services and ensure their security.
- Consent: for certain direct marketing operations.
9.5 Rights of data subjects
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
9.5.1 Right of access
You have the right to obtain confirmation that your personal data are being processed and, where applicable, to access those data.
9.5.2 Right to rectification
You may request the rectification of your personal data if they are inaccurate or incomplete.
9.5.3 Right to erasure
You have the right to request the erasure of your personal data under certain conditions, in particular if they are no longer necessary for the purposes for which they were collected.
9.5.4 Right to restriction of processing
You may request the restriction of the processing of your personal data in certain situations, for example if you contest the accuracy of the data.
9.5.5 Right to object
You have the right to object to the processing of your personal data on grounds relating to your particular situation, unless we demonstrate compelling legitimate grounds for the processing.
9.5.6 Right to data portability
You may request to receive your personal data in a structured, commonly used and machine-readable format, and to transmit them to another controller.
9.6 Data security
We implement appropriate technical and organisational measures to protect your personal data against destruction, loss, alteration, unauthorised disclosure or unauthorised access.
9.7 Data transfers
Your personal data may be transferred outside the European Economic Area (EEA) in the context of the use of third-party services. In that case, we ensure that appropriate safeguards are in place to protect your data.
9.8 Retention period
Personal data are retained for the period necessary for the purposes for which they were collected, unless a longer retention period is required or permitted by law.
9.9 Contact
To exercise your rights or for any question relating to data protection, please contact our data protection officer at the following address: admin@atly.work. You also have the right to lodge a complaint with a competent supervisory authority.
10. GOVERNING LAW AND JURISDICTION
These Terms of Use are governed by Czech law. In the event of a dispute relating to the interpretation, performance or validity of these Terms, the parties undertake to seek an amicable solution before initiating any court proceedings.
10.1 Mediation
In accordance with applicable legal provisions, in the event of a dispute not resolved amicably, the user has the possibility of resorting to a conventional mediation procedure or to any other alternative dispute-resolution method. Mediation will be conducted by an accredited mediator, and the parties undertake to participate in this process in good faith.
10.2 Jurisdiction
Failing amicable resolution or mediation, any dispute relating to the interpretation, performance or validity of these Terms will be submitted to the exclusive jurisdiction of Městský soud v Praze, oddíl C, vložka 454920 (Municipal Court in Prague), unless a mandatory legal provision provides otherwise.
This jurisdiction clause applies subject to the rights that users have as consumers, in accordance with the legal provisions applicable in the field of consumer protection.
11. AMENDMENT OF THE TERMS OF USE
AtlyTech s.r.o. reserves the right to modify these Terms of Use at any time in order to adapt them to legal, regulatory, technical or commercial developments. Any modification will be communicated to users by means of a notification on the website https://atly.work or by any other appropriate means, at least thirty (30) days before they enter into force, unless the modification is imposed by a legal or regulatory obligation that does not allow this period.
11.1 Notification of amendments
Users will be informed of the modifications by a visible notification on the site or by an email sent to the address associated with their account. It is the user's responsibility to ensure that the email address provided is up to date and accessible.
11.2 Acceptance of amendments
Continued use of the services after the date on which the modifications enter into force constitutes acceptance of the new terms. If the user does not accept the modifications, the user must cease using the services and may request termination of the user's account in accordance with the procedure described in these terms.
11.3 Right of termination
In the event of disagreement with the modifications made to the Terms of Use, the user has the right to terminate the user's account without charge, by following the termination procedure described in article 5.2. Termination will take effect on the date on which the new terms enter into force, provided that the termination request is received before that date.
11.4 Archiving of previous versions
AtlyTech s.r.o. will keep an archive of previous versions of the Terms of Use, which will be accessible to users upon request. This measure is intended to ensure transparency and to allow users to consult the terms applicable to a given period.
By accepting these terms, the user acknowledges having been informed of the possibility of modifications and agrees to comply with the modified terms.
12. CONTACT
For any question or request for information concerning these Terms of Use, or to report a technical problem related to the use of the site, users may contact AtlyTech s.r.o. by the following means:
- Postal address: Dandova 2619/13, Horní Počernice, 193 00 Praha 9
- Email address: admin@atly.work
- Telephone number: +420 736 354 123
For questions relating to the accessibility of the site, please contact our dedicated team at the following address: info@atly.work.
We undertake to respond to all requests as soon as possible and to provide the assistance necessary to ensure optimal use of our services.
Terms of Sale
Last updated: 30 August 2026
1. PREAMBLE AND DEFINITIONS
1.1 Introduction
These Terms of Sale (hereinafter referred to as "ToS of sale") govern all contractual relations between the company AtlyTech s.r.o., registered under number 29944627, whose registered office is located at Dandova 2619/13, Horní Počernice, 193 00 Praha 9, and any natural or legal person (hereinafter referred to as "the Client") wishing to access the services offered on the site https://atly.work. These ToS of sale apply to all services provided by AtlyTech, in particular subscriptions and digital services, without delivery of physical goods.
1.2 Date of generation
This document was generated on 30 August 2026 and is designed to comply with the laws and regulations in force on that date.
1.3 Definitions
For the understanding of these ToS of sale, the following terms are defined as follows:
- AtlyTech: Means the company AtlyTech s.r.o., provider of the SaaS services described in these ToS of sale.
- Client: Any natural or legal person who subscribes to the services offered by AtlyTech via the site atly.work.
- Services: All digital services provided by AtlyTech, including subscriptions, token packs, channel packs, and licensed company phone numbers.
- Subscription: Recurring service contract allowing the Client to access AtlyTech's services in return for periodic payment.
- Stripe Checkout: Online payment platform used for the processing of financial transactions between AtlyTech and the Client.
- KYC (Know Your Customer): Identity-verification process required for the licensing of company phone numbers.
- Personal data: Information relating to an identified or identifiable natural person, processed by AtlyTech in the context of the provision of its services.
1.4 Acceptance of the ToS of sale
Use of AtlyTech's services implies the Client's full and complete acceptance of these ToS of sale. By creating an account on https://atly.work, the Client acknowledges having read the ToS of sale and accepting them without reservation.
1.5 Amendments to the ToS of sale
AtlyTech reserves the right to modify these ToS of sale at any time. The modifications will be applicable as soon as they are posted on the site https://atly.work. The Client is invited to consult the ToS of sale regularly in order to remain informed of any modifications.
1.6 Language of the contract
These ToS of sale are drafted in the French language. In the event of a translation into another language, only the French version shall prevail in the event of a dispute.
1.7 Governing law
These ToS of sale are governed by the law applicable in the country of establishment of AtlyTech, unless a mandatory provision provides otherwise. In the event of a dispute, the competent courts will be those of the district of AtlyTech's registered office, unless a legal provision provides otherwise.
These definitions and preliminary provisions establish the legal and contractual framework in which AtlyTech's services are provided and used.
2. LEGAL INFORMATION ON THE SELLER
2.1 General information
This document concerns the Terms of Sale of the company AtlyTech, operating under the legal form of s.r.o.. The company is registered under number 29944627 and has VAT number CZ29944627.
2.2 Company contact details
- Company name: AtlyTech
- Physical address: Dandova 2619/13, Horní Počernice, 193 00 Praha 9
- Contact email address: admin@atly.work
- Telephone number: +420 736 354 123
- Website: https://atly.work
2.3 Hosting
The website is hosted by Google Cloud Platform, whose contact details are as follows: 70 Sir John Rogerson's Quay, Dublin 2, D02 R296, Ireland.
2.4 Publication director
The publication director is Jan Rieger.
This information is provided in accordance with applicable legal obligations and enables users to contact the company for any question or complaint relating to the services offered.
3. PURPOSE AND SCOPE
3.1 Purpose of the Terms of Sale
These Terms of Sale (hereinafter referred to as "ToS of sale") are intended to define the rights and obligations of the parties in the context of the online sale of services offered by AtlyTech on the site https://atly.work. These services include, without limitation, subscriptions, token packs, channel packs, and licensed company phone numbers. The ToS of sale apply to any order placed on the site, whether by consumers or professionals, and govern all transactions carried out between AtlyTech and its clients.
3.2 Scope
These ToS of sale apply to all sales of services made by AtlyTech via its website, to the exclusion of all other conditions, in particular those in force for in-store sales or through other distribution and marketing channels. They are accessible at any time on the site and shall prevail, where applicable, over any other version or any other conflicting document.
3.3 Acceptance of the Terms of Sale
Any order placed on the site implies the client's unreserved acceptance of these ToS of sale. The client acknowledges having read the ToS of sale and accepting them by ticking the checkbox provided for that purpose before the online order procedure is implemented. AtlyTech reserves the right to modify its ToS of sale at any time. The applicable ToS of sale are those in force on the date of the order by the client.
3.4 Exclusions and limitations
These ToS of sale do not cover the sale of physical goods, given that the services provided by AtlyTech are exclusively digital and accessible online. Consequently, no mention relating to physical delivery, order tracking, or shipping is applicable in the context of these ToS of sale. The services are provided immediately after payment confirmation, in accordance with the terms described herein.
3.5 Territoriality
The services offered by AtlyTech are available to clients located worldwide, subject to the legal and regulatory restrictions applicable in certain countries. Clients are responsible for ensuring that use of the services complies with the local laws in force in their country of residence.
4. SERVICE CHARACTERISTICS AND ACCESS
4.1 Description of the Services
AtlyTech offers services in the form of software as a service (SaaS), accessible via its website https://atly.work. The services include subscriptions, token packs, channel packs, and licensed company phone numbers. These services are designed to meet businesses' needs in the area of management and communication.
4.2 Access to the Services
Access to the services is conditioned on the creation of a company account on the website. The registration process includes verification of the email address and signing in to the account. Once registered, the user may choose among the various subscription options and complementary services available.
4.3 Order process
The order process is entirely digital. The user selects the desired plan or option in the "Settings → Billing" section of the site. Payment is processed via Stripe Checkout, which collects billing information and the VAT number, calculates applicable taxes, and carries out the payment. Once payment is confirmed, access to the service is activated immediately in the web application.
4.4 Conditions of use
Use of the services is subject to acceptance of these terms of sale. Users must ensure that their use of the services complies with applicable laws and regulations. The services are provided "as is" and are intended for professional use.
4.5 Access restrictions
AtlyTech reserves the right to restrict or suspend access to the services in the event of non-compliance with the general terms or of fraudulent conduct. Users are responsible for the security of their login credentials and must immediately report any unauthorised use of their account.
4.6 Changes to the Services
AtlyTech may, at its discretion, modify the characteristics of the services in order to improve their performance or to comply with legal requirements. Users will be informed of any substantial modification affecting the use of the services.
4.7 Technical support
Technical support is available to assist users in using the services. Users may contact support via the email address provided on the site for any question or technical problem.
5. PRICES AND PAYMENT TERMS
5.1 Display of prices
The prices of the services offered by AtlyTech on the site https://atly.work are indicated in euros excluding tax (HT). Applicable taxes, including VAT, are calculated and added during the payment process, in accordance with applicable tax laws. Prices may be modified at any time, but modifications will not apply to orders already confirmed.
5.2 Payment terms
Payment for the services is made exclusively by bank card or by a secure payment link. At the time of the order, the client is redirected to Stripe Checkout, where the client must provide the necessary information, including the billing address and the VAT number where applicable. Stripe is responsible for collecting payments and managing payment information.
5.3 Order and payment process
To place an order, the client must create a company account on the site https://atly.work, verify the client's email address and sign in. The client may choose a subscription plan or additional options (token pack, channel pack, or licensed company phone number) in the Settings → Billing section. Once payment is validated by Stripe, access to the service is activated immediately in the web application.
5.4 Refund conditions
Refunds, where applicable, will be made according to the original payment method. The digital services provided by AtlyTech are not eligible for the right of withdrawal by reason of their intangible nature and of immediate performance after payment.
5.5 Subscriptions and management
The client may manage or cancel the client's subscription via the Stripe Customer Portal. Any cancellation will take effect at the end of the current paid period. Enterprise or customised accounts are billed under a separate agreement and are not managed via the public catalogue.
5.6 Legal references
These terms of sale comply with the provisions of the Code de la consommation applicable in France, guaranteeing the protection of consumers' rights.
6. SERVICE PROVISION PROCESS
6.1 Access to the Service
The provision of the services offered by AtlyTech on the site https://atly.work is exclusively digital and takes place without physical delivery. Once the order process is completed and payment validated, access to the services is activated immediately in the web application. Clients must create a company account, verify their email address, and sign in in order to access the subscribed functionalities.
6.2 Order process
The order process begins with the creation of a company account on the site. Users may opt for a time-limited demonstration before proceeding with the purchase. Paid orders are placed via the "Settings → Billing" section, where the account holder chooses a plan or an add-on (subscription, token pack, channel pack, or licensed company phone number). Payment is processed by Stripe Checkout, which collects billing information and the VAT identifier, calculates applicable taxes, and carries out the charge.
6.3 Activation of the Services
After payment confirmation, access rights to the services are activated immediately. For licensed company phone numbers, activation is subject to the provider's KYC approval and to payment of the relevant line. It is important to note that the purchase of a company phone number does not constitute a sale of a SIM card or of ownership of the number.
6.4 Subscription management
Clients may manage or cancel their subscription via the Stripe Customer Portal. Any cancellation will take effect at the end of the current paid period. Enterprise or other customised accounts are billed by separate agreement and do not go through the public catalogue.
6.5 Absence of physical delivery
In accordance with the digital nature of the services provided, there is no physical delivery of products. Consequently, no mention of tracking, shipping or delivery is applicable in the context of these terms of sale. The services are considered provided as soon as digital access is granted after payment.
7. RIGHT OF WITHDRAWAL (OR EXCEPTION FOR DIGITAL/PERSONALISED SERVICES)
7.1 Absence of a right of withdrawal
In accordance with article L221-28 of the Code de la consommation, the right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium, whose performance has begun after the consumer's prior express agreement and express waiver of the right of withdrawal.
7.2 Prior agreement and waiver
When ordering digital services on AtlyTech (https://atly.work), the client expressly acknowledges that performance of the service begins immediately after validation of the order. By accepting these terms of sale, the client expressly waives the right of withdrawal for these services.
7.3 Confirmation of waiver
A confirmation of waiver of the right of withdrawal is provided to the client upon finalisation of the order. This confirmation is sent electronically to the email address provided by the client when creating the client's account.
7.4 Applicable exceptions
As the services offered by AtlyTech are exclusively digital and performed immediately after the order, no exception to the waiver of the right of withdrawal is applicable, unless otherwise provided by law.
7.5 Complete information
The client is informed of the absence of a right of withdrawal before conclusion of the contract and must accept this condition in order to finalise the order. This information is clearly indicated in the order process and in these terms of sale.
8. LEGAL AND COMMERCIAL WARRANTIES
8.1 Legal warranty of conformity
In accordance with the provisions of articles L.217-4 et seq. of the Code de la consommation, AtlyTech undertakes to provide services that conform to the contract and that are free from lack of conformity upon delivery. The client has a period of two years from delivery of the service to bring an action under the legal warranty of conformity. In the event of a lack of conformity, the client may choose between repair or replacement of the service, subject to the cost conditions provided for by article L.217-9 of the Code de la consommation.
8.2 Legal warranty against hidden defects
AtlyTech is also bound by the legal warranty against hidden defects, as defined in articles 1641 et seq. of the Code civil. The client may decide to invoke this warranty in the event of a hidden defect rendering the service unfit for the use for which it is intended, or diminishing that use so much that the client would not have acquired it, or would have given only a lesser price for it, had the client known of them. The client has a period of two years from discovery of the defect to bring an action.
8.3 Commercial warranty
In addition to the legal warranties, AtlyTech may offer a specific commercial warranty, the terms and duration of which will be specified in the special conditions of sale or in any specific contractual document. This commercial warranty does not affect the client's rights under the legal warranties.
8.4 Warranty exclusions
The legal and commercial warranties do not cover defects resulting from misuse, negligence, unauthorised modification of the services, or any other cause extraneous to AtlyTech. The warranties also do not apply in the event of force majeure as defined in article 10 of these terms of sale.
8.5 Claims procedure
For any claim relating to the legal or commercial warranty, the client is invited to contact AtlyTech's customer service at the following email address: admin@atly.work. The client must provide all information necessary to enable assessment of the claim, including a detailed description of the problem encountered and any relevant evidence.
9. LIABILITY AND EXCLUSIONS
9.1 AtlyTech's liability
AtlyTech undertakes to provide the services described in these Terms of Sale with reasonable care and in accordance with applicable professional standards. However, AtlyTech shall not be held liable for temporary service interruptions due to maintenance operations, updates or necessary technical improvements.
9.2 Limitation of liability
To the extent permitted by applicable law, AtlyTech shall not be held liable for indirect, incidental, special or consequential damages, including, but not limited to, loss of profits, revenue, data or use, resulting from the use of or inability to use the services, even if AtlyTech has been informed of the possibility of such damages.
9.3 Warranty exclusions
The services are provided "as is" and "as available". AtlyTech disclaims any warranty, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement of third-party rights.
9.4 User's liability
The user is solely responsible for the use the user makes of the services and for any breach of these Terms of Sale. The user undertakes to indemnify AtlyTech against any claim, loss, damage, liability, cost or expense (including reasonable attorneys' fees) resulting from the user's use of the services in breach of these terms.
9.5 Force majeure
AtlyTech shall not be held liable for any failure or delay in the performance of its obligations under these Terms of Sale if that failure or delay results from a case of force majeure as defined by the case law of the competent courts.
9.6 Limitation of remedies
The user's exclusive remedy in the event of dissatisfaction concerning the services is to cease using the services. No information or advice, oral or written, obtained by the user from AtlyTech or through the services will create any warranty not expressly stipulated in these Terms of Sale.
10. FORCE MAJEURE
10.1 Definition of force majeure
In the context of these Terms of Sale, force majeure means any event beyond the reasonable control of the company AtlyTech, which could not reasonably have been foreseen at the time of conclusion of the contract, and whose effects cannot be avoided by appropriate measures. These events include, without limitation, natural disasters, acts of war, riots, strikes, terrorist acts, pandemics, governmental decisions, or any other unforeseeable and unavoidable circumstance.
10.2 Effects of force majeure
In the event of occurrence of a force majeure event, the parties' obligations under these Terms of Sale will be suspended for the entire duration of the force majeure event, without this engaging their liability. AtlyTech undertakes to inform the client as soon as possible of the occurrence of such an event, specifying the nature of the event and its foreseeable consequences on the performance of the services.
10.3 Limitation of liability
AtlyTech shall not be held liable for any delay or failure to perform its contractual obligations resulting directly or indirectly from a force majeure event. However, if the force majeure event continues beyond a period of thirty (30) consecutive days, each party will have the possibility of terminating the contract by written notice to the other party, without any indemnity being due by either party.
10.4 Mitigation obligation
Despite the occurrence of a force majeure event, each party undertakes to do everything possible to mitigate the negative effects of that event on the performance of its contractual obligations. This includes seeking reasonable alternative solutions to allow continuity of the services to the extent possible.
10.5 Notification
The party affected by a force majeure event must notify the other party in writing, as soon as possible, of the nature of the event, its probable duration and its consequences on the performance of the contractual obligations. This notification must be accompanied by all evidence necessary to justify the existence of the force majeure event.
11. INTELLECTUAL PROPERTY
11.1 Intellectual property rights
All elements of the AtlyTech website (https://atly.work), including, but not limited to, texts, graphics, logos, icons, images, audio clips, digital downloads, data compilations and software, are the exclusive property of AtlyTech s.r.o. or of its content suppliers and are protected by international copyright, trademark and other intellectual property laws.
11.2 Authorised use
The user is authorised to access and use the website and its contents solely for personal and non-commercial use. Any other use, including reproduction, modification, distribution, transmission, republication, display or performance of the site's contents without the prior written authorisation of AtlyTech s.r.o. is strictly prohibited.
11.3 Trademarks
The trademarks, logos and service marks (collectively, the "Marks") displayed on the site are registered and unregistered trademarks of AtlyTech s.r.o. and of others. Nothing on the site should be construed as granting, by implication, estoppel or otherwise, a licence or a right to use any Mark displayed on the site without the written authorisation of AtlyTech s.r.o. or of any third party that may own the Marks displayed on the site.
11.4 User-generated content
By submitting content on the site, the user grants AtlyTech s.r.o. a worldwide, non-exclusive, royalty-free, perpetual, irrevocable and sublicensable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content worldwide and on any medium. The user warrants that the user owns or controls all rights in the content the user submits and that such content is accurate, does not infringe this policy and will not cause any harm to any person or entity.
11.5 Intellectual property infringement
AtlyTech s.r.o. respects the intellectual property rights of others and asks its users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact AtlyTech s.r.o. at the following email address: admin@atly.work with the details of the alleged infringement.
12. PERSONAL DATA PROTECTION
12.1 Controller (personal data)
The controller (personal data) is AtlyTech s.r.o., whose registered office is located at Dandova 2619/13, Horní Počernice, 193 00 Praha 9. For any question relating to data protection, you may contact our department at the following email address: admin@atly.work.
12.2 Data collected
We collect the following personal data when using our site and our services:
- Identification information: last name, first name, email address, telephone number.
- Billing information: billing address, VAT number.
- Connection data: IP address, browser type, operating system.
12.3 Purposes of processing
The personal data collected are used for the following purposes:
- Management of client accounts and subscriptions.
- Payment processing and billing.
- Improvement of our services and of the user experience.
- Communication with users for information relating to the services.
12.4 Legal basis for processing
The processing of personal data is based on the following legal bases:
- Performance of a contract for the management of subscriptions and services.
- The user's consent for the sending of marketing communications.
- Compliance with legal obligations for billing and accounting.
12.5 Rights of data subjects
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: You may request access to your personal data.
- Right to rectification: You may request the correction of your inaccurate personal data.
- Right to erasure: You may request the deletion of your personal data under certain conditions.
- Right to restriction of processing: You may request the restriction of the processing of your personal data.
- Right to object: You may object to the processing of your personal data on legitimate grounds.
- Right to data portability: You may request to receive your personal data in a structured, commonly used and machine-readable format.
12.6 Data security
We implement appropriate technical and organisational measures to protect your personal data against destruction, loss, alteration, unauthorised disclosure or unauthorised access.
12.7 Data sharing
Your personal data may be shared with third parties in the following cases:
- Third-party service providers for payment processing (for example, Stripe).
- Legal authorities if required by law.
12.8 Data retention
Personal data are retained for the period necessary to fulfil the purposes for which they were collected, and in accordance with applicable legal requirements.
12.9 Cookies
For more information on the use of cookies, please consult our cookie policy available on our website.
12.10 Amendments to the data protection policy
We reserve the right to modify this data protection policy at any time. Any modification will be published on our website and, if necessary, you will be notified by email.
13. DISPUTES AND GOVERNING LAW
13.1 Governing law
These Terms of Sale are governed by Czech law. Any question relating to their validity, interpretation or performance will be governed and interpreted in accordance with the laws of the Czech Republic, without regard to conflict-of-laws principles.
13.2 Amicable dispute resolution
In the event of a dispute relating to the interpretation or performance of these Terms of Sale, the parties undertake to seek an amicable solution before initiating any court proceedings. To that end, the client is invited to contact AtlyTech's customer service at the following email address: admin@atly.work.
13.3 Competent jurisdiction
Failing amicable resolution, any dispute relating to the formation, performance or interpretation of these Terms of Sale will fall under the exclusive jurisdiction of the courts of Prague, subject to a specific attribution of jurisdiction arising from a particular statute or regulation.
13.4 Mediation
In accordance with the provisions of the Code de la consommation, the client has the possibility of resorting free of charge to a consumer mediator with a view to the amicable resolution of any dispute that would oppose the client to AtlyTech. The client may contact the competent consumer mediator via the following website: https://www.mediation-consommation.fr.
13.5 Consumer protection
For clients residing in the European Union, these Terms of Sale comply with the provisions of the "Code de la consommation" and the applicable European directives in the field of consumer protection. Clients thus benefit from the protection rights provided by those texts, in particular as regards the right of withdrawal and legal warranties.
14. CUSTOMER SERVICE AND MEDIATION
14.1 Customer service
AtlyTech undertakes to provide a quality customer service to respond to all questions or concerns that its clients may have regarding the use of its services. Clients may contact customer service by the following means:
- Email: For any request for information or assistance, please send an email to admin@atly.work. Our team will endeavour to respond within 48 business hours.
- Telephone: You may also reach us by telephone at +420 736 354 123 from Monday to Friday, from 9:00 a.m. to 5:00 p.m. (local time).
14.2 Mediation
In the event of a dispute relating to the performance of these Terms of Sale, the client is invited to contact AtlyTech's customer service in order to find an amicable solution. If no satisfactory solution is found, the client has the possibility of resorting to a consumer mediator.
In accordance with the provisions of the Code de la consommation, AtlyTech informs its clients that they may resort free of charge to a consumer mediator with a view to the amicable resolution of the dispute opposing them to AtlyTech. The contact details of the competent mediator will be provided upon request.
14.3 Mediation procedure
To initiate a mediation procedure, the client must:
- Send a written complaint to AtlyTech's customer service, specifying the grounds of the dispute and the desired solutions.
- If the response provided by AtlyTech does not satisfy the client, the client may refer the matter to the competent consumer mediator.
- The mediator will examine the file and propose an amicable solution within a reasonable time.
Mediation is a voluntary and confidential process. The parties remain free to accept or refuse the solution proposed by the mediator.
14.4 Competent jurisdiction
In the absence of amicable resolution, any dispute relating to the interpretation, performance or termination of these Terms of Sale will be submitted to the exclusive jurisdiction of the courts of the place of AtlyTech's registered office, unless a mandatory legal provision provides otherwise.
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