Skip to main content
← Back to homeAtly

Your data is safe

Built for businesses that trust us with mail, calendars, and day-to-day work. Plain language — not a GDPR lecture.

Who operates Atly

AtlyTech s.r.o. ID 29944627, VAT CZ29944627, Dandova 2619/13, Horní Počernice, 193 00 Praha 9. We are VAT-registered.

The company is registered in the Commercial Register kept by Městský soud v Praze, oddíl C, vložka 454920.

How your data moves

A simple picture of what happens from the moment your data enters to when a message goes out.

  1. Your data syncs in
    ↓
  2. Stored, EU, limited to your company
    ↓
  3. AI drafts a response
    ↓
  4. You approve it
    ↓
  5. Sent / executed

Storage stays with you in the EU. The AI provider processes only the draft.

What this means in practice

  • We do not train foundation models on your data

    Customer content is used to answer and draft in the product — not to train public AI models. Providers are configured with privacy-safe settings.

  • Each company has its own space

    Every record belongs only to your firm. Access between firms is blocked.

  • AI cannot send important messages alone

    Outbound email and free-text WhatsApp are sent only after someone on your team approves them in your account. After a missed call, a short approved template can go out without that extra step. A short SMS after a missed call is available only where the number can send SMS.

  • Who can send, and who only sets things up

    The owner or a dispatcher approves messages to customers. An admin sets up connections, the plan, and people — they do not send. A team member does the assigned work. You can have several admins and several dispatchers; there is one owner. Admin and dispatcher are on Business.

  • WhatsApp runs on your company number

    A virtual company number from Atly — not your personal phone. Customers write WhatsApp to it. A spoken answer or SMS only if that number can do it. We do not record a voicemail by default; you can turn recording on when the number takes calls. Inbound messages are handled like email — AI drafts a reply, you approve free text before send. After a missed call, a short template can go out without that approval. The number can take photos or video. SMS only if this number can send it.Two-way SMS only if this company number can send it. WhatsApp is on every company number.

  • Calls are transcribed, not archived as recordings

    A call plays the spoken answer and ends. Recording a message is optional. If you turn recording on, the audio is used only to turn speech into text, then deleted. We are not a call-recording or call-analytics product.

  • You can connect ChatGPT or your assistant

    Create a key in Settings → API. Your assistant can read the firm’s day. A Cursor or Claude key is read-only. On an HTTP key (ChatGPT) you can turn on write — it adds internal notes or team messages. Turning on draft only queues email, WhatsApp, SMS (where available), or a plan. You approve sends in Atly. Revoke the key anytime.

  • Ready for EET 2027 (Czechia)

    Czech EET 2.0 is planned to start on 1 January 2027 and to cover only contact payments — cash, card or QR paid in person. The law is still going through Parliament and the Financial Administration hasn't published the live interface yet. We have job-level sales recording ready and will connect it as soon as the state goes live. You record and approve the sale; Atly submits it.

  • Export and delete your data

    Owners can export and delete company operational data from Settings → Privacy. Legal pages remain under /legal.

Legal documents

Need access? Ask your account holder for an invitation, or request one here: Get an invitation